Enterprise Cloud Calling
Cisco's cloud-native calling platform for the enterprise.
Arkan Cloud Connect — Platform Variant
Webex Cloud Connect
Seamlessly connect Cisco Webex Calling to the PSTN with a fully managed and operated by Arkan as a Local Gateway as a Service, so your organisation doesn't need to deploy, size, or maintain connectivity hardware.
99
.99%
Service availability SLA
80
+
Countries covered
3
–5
Day deployment
24
/7
NOC monitoring
<15
min
Critical response
Part of the Arkan Cloud Connect Portfolio
A unified voice infrastructure for the modern enterprise
All platforms connect through Arkan's shared, carrier-grade Cloud SBC architecture—delivering consistent governance, resilience, and operational control.
View all Cloud Connect variants →Understanding Cisco Webex
A comprehensive enterprise cloud communications platform
Cisco Webex is a comprehensive enterprise cloud communications platform designed to power the future of work, integrating voice, video, messaging, and collaboration tools for seamless global connectivity.
Meetings & Collaboration
Video meetings and collaboration tools within the Webex platform.
Advanced Call Management
Call routing, transfer, and handling features for enterprise users.
Global Enterprise Scale
Built to support enterprise deployments at global scale.
The PSTN Challenge: Webex Calling requires a separate PSTN connectivity solution for external calls. Local Gateway (BYOC) is the flexible, carrier-grade method.
What is Local Gateway (BYOC)?
Connecting your PSTN infrastructure to Cisco Webex Calling
Your Carrier / PSTN
→
SIP Trunk
→
Cloud SBC (Arkan)
→
Webex Calling
→
End Users
Carrier Freedom
Use any compatible PSTN carrier.
Global Coverage
80+ countries supported.
Cost Optimisation
Leverage existing carrier rates.
Compliance
Meets all MENA regulatory requirements.
Introducing Arkan Webex Cloud Connect • SKU: ARK_CNCT_WBX
Fully Managed Local Gateway as a Service
Zero On-Premise
Hardware
100% cloud-delivered.
Cisco Webex Expert SBC
Deep Webex Local Gateway
expertise.
Turnkey Deployment
Live in 3–5 business days.
Fully Managed Service
24/7 NOC, proactive monitoring.
Key Capabilities
What Arkan Webex Cloud Connect delivers
PSTN calling for all users
Local number presence
Number porting
Auto attendant support
Emergency calling
Webex platform compliance
Commercial Options
Two ways to source your PSTN connectivity
Option 1
Managed PSTN (Cloud by Arkan)
Turnkey global voice connectivity.
- Simplified Procurement: Streamlined acquisition with consolidated billing.
- Rapid Deployment: Fast, automated provisioning of global numbers.
- Transparent Pricing: Predictable costs with no hidden fees.
- Quality Assurance: Carrier-grade voice with proactive monitoring.
Global Coverage
MENA: UAE, KSA, Qatar, Kuwait, Bahrain, Oman, Egypt, Jordan, Lebanon, Iraq
Europe: 30+ countries
Americas: USA, Canada, Brazil, Mexico
APAC: Australia, China, India, Japan, Singapore
Option 2
Bring Your Own Agreement (BYOA)
Keep your carrier — we handle the integration.
- Preserve Investments: Keep existing carrier relationships and contracts.
- Regulatory Compliance: Maintained under your existing agreements.
- Cost Control: Retain negotiated carrier rates.
- Hybrid Approach: Combine with other Arkan Cloud Connect options as needed.
Pre-Approved Carriers
Saudi Arabia Pre-Approved
UAE Pre-Approved
Qatar Pre-Approved
Kuwait Pre-Approved
Bahrain Pre-Approved
Jordan Pre-Approved
Egypt Pre-Approved
Iraq Pre-Approved
Morocco Pre-Approved
Oman Pre-Approved
Technical Specifications
Built for enterprise-grade Webex connectivity at any scale
Core Protocols & Performance
Signalling SIP over TLS 1.2+
Media RTP / SRTP
Codecs G.711, G.729, Opus
Latency < 200ms
Channels 10 to 10,000+
Architecture Active/Active
Service & Reliability
Number Types DID, Toll-Free
Redundancy Geo-redundant
SLA 99.99%
Coverage 80+ countries
Support 24/7 NOC
Compliance CITC, TDRA, TRA
The essential voice infrastructure layer for scalable Webex deployments.
Service Management & Support
Fully managed operations for peace of mind
24/7 NOC Support
- Round-the-clock availability
- Multi-channel access
- Experienced voice engineers
Proactive Monitoring
- Real-time SIP trunk monitoring
- QoS/MOS tracking
- Automated fraud detection
ITIL Best Practices
- Incident Management
- Problem Management
- Change Management
99.99% Service Availability • < 15 min Critical Response • 24/7 Monitoring & Support
Deployment Process
Streamlined journey from consultation to go-live
3–5 Business Days
Fast Implementation
Zero Downtime
Seamless Migration
1:1 Dedicated PM
Expert Guidance
01
Consultation
Assess requirements and number inventory.
02
Agreement
Service agreement and SLA confirmation.
03
Configuration
SBC provisioning and trunk setup.
04
Provisioning
Number allocation and user assignment.
05
Go-Live
Final testing and cutover.
Use Cases & Success Stories
Real-world impact with Arkan Webex Cloud Connect
Global Enterprise Migration
Challenge
1500+ users across 8 MENA countries.
Result
35% cost reduction.
Contact Centre Modernisation
Challenge
Bank needing remote agent operations.
Result
100% remote in 2 weeks.
Rapid Regional Expansion
Challenge
E-commerce needing local numbers.
Result
UAE/KSA DIDs live in 2 weeks.
Hybrid PBX Migration
Challenge
CUCM to Webex transition.
Result
Zero disruption across 3 countries.
Why Choose Arkan
Strategic advantages for your Webex Cloud deployment
01
Deep Cisco Webex Expertise
Hands-on expertise deploying and managing Cisco Webex Local Gateway.
02
Regional Leadership
Most experienced voice communication team in the MENA region.
03
Unified Platform Support
Extends to Teams, Zoom, Genesys, and API-driven voice platforms.
04
Carrier-Grade Reliability
99.99% SLA-backed infrastructure with geo-redundant architecture.
Getting Started
Your path to seamless Webex Cloud connectivity
01
Discovery Session
Schedule a technical consultation to assess your Webex environment.
›
02
Tailored Proposal
Receive a customised service proposal with channel sizing.
›
03
Proof of Concept
Validate the solution with a 14-day pilot programme.
›
04
Onboarding & Go-Live
Sign the agreement, configure the Webex tenant, port numbers, and activate the service.
Ready to connect Webex Calling to the PSTN?
Speak with Arkan's team to assess your Webex environment, PSTN requirements, and the commercial option that best fits your organisation.
Request Information Or reach us at sales@arkan.solutions